Privacy Policy

By using our website, creating an account, placing an order, or contacting SK Cookware, you acknowledge that you have read and understood this Privacy Policy. We may update this policy from time to time to reflect changes to our website, services, business practices, or applicable requirements.

1. Information We Collect

We may collect information that you provide directly to us when you browse our website, create an account, place an order, contact customer support, submit a review, or otherwise interact with SK Cookware.

Personal Information

Depending on how you interact with our website, we may collect information such as:

• Full name
• Phone or mobile number
• Email address
• Billing and shipping address
• Account username and related account information
• Order and purchase information
• Information you provide when contacting customer support
• Reviews, comments, feedback, and other information you voluntarily submit

Information Collected Automatically

When you visit skcookware.com, certain technical information may be collected automatically. This information may include:

• IP address
• Browser type and version
• Device type and operating system
• Pages and products you visit
• Links you interact with
• Referring website or source
• General website usage information
• Standard server and security log information

2. Information We Receive from Other Sources

We may receive information about you from third-party services that support our website, advertising, analytics, payment processing, delivery, customer service, or other business operations, where permitted by applicable law.

We may also receive information when you interact with SK Cookware through social media platforms or other third-party services.

3. How We Use Your Information

SK Cookware may use the information we collect for legitimate business and customer-service purposes, including the following:

Order Processing and Delivery

We use your information to process and fulfill orders, arrange delivery, communicate about your purchase, verify order details, and provide customer support.

Customer Support

Your information may be used to respond to questions, complaints, product inquiries, refund or cancellation requests, and other customer-service matters.

Website and Service Improvement

We may use information about website usage and customer interactions to improve our website, products, services, shopping experience, and customer support.

Marketing and Communications

Where permitted by applicable law and, where required, with your consent, we may use your contact information to send product updates, promotional communications, offers, newsletters, or other information about SK Cookware.

You may have the option to stop receiving promotional communications by using the unsubscribe instructions provided in the communication or by contacting us.

Analytics and Statistics

We may use aggregated or otherwise non-identifying information to understand customer behavior, measure website performance, analyze trends, and improve our products and services.

Fraud Prevention and Security

Information may be used to verify orders, identify suspicious activity, prevent fraud, protect our website and customers, and maintain the security of our services.

4. Cookies and Similar Technologies

SK Cookware and the services supporting our website may use cookies and similar technologies to help the website function properly, remember preferences, understand website usage, improve performance, and support relevant marketing or advertising activities.

Cookies are small data files stored on your device when you visit a website. Depending on your browser and device settings, you may be able to manage or disable cookies. Disabling certain cookies may affect some website features or functionality.

5. How We Share Your Information

SK Cookware does not sell or trade your personal information as a business practice. We may share necessary information with trusted third parties that help us operate our business and provide services to you.

These service providers may include:

• Payment and transaction service providers
• Courier and delivery companies
• Website hosting and ecommerce service providers
• Analytics and technology providers
• Customer support and communication service providers
• Marketing and advertising service providers

We expect service providers handling personal information on our behalf to use it only for the purposes for which it was provided and to take reasonable steps to protect it.

6. Payment Information

When you make a payment through our website or another supported payment method, payment information may be processed by the relevant payment service provider. We may receive transaction-related information necessary to confirm and fulfill your order.

We do not require you to send sensitive payment credentials, such as your card PIN or banking password, through email, WhatsApp, or social media.

7. How We Protect Your Information

SK Cookware takes reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss. However, no website, online service, or electronic transmission can be guaranteed to be completely secure.

You are also responsible for keeping your account credentials and passwords confidential and for notifying us if you believe your account information has been compromised.

8. Third-Party Websites and Services

Our website may contain links to third-party websites, social media platforms, payment services, or other external services. These third parties may have their own privacy policies and terms.

SK Cookware is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policy of any external service before providing personal information.

9. Your Choices and Privacy Rights

Depending on applicable law, you may have certain rights regarding your personal information, including the ability to request access to, correction of, or deletion of certain personal information held by us.

You may also contact us regarding questions about how your information is used or to request that we update inaccurate information.

10. Children's Privacy

Our website and services are intended for general consumers and are not specifically directed toward children. We do not knowingly request personal information from children where prohibited by applicable law.

11. Data Retention

We may retain personal information for as long as reasonably necessary to provide our services, process transactions, maintain business and transaction records, resolve disputes, prevent fraud, comply with applicable legal requirements, and fulfill other legitimate business purposes.

12. Changes to This Privacy Policy

SK Cookware may update or revise this Privacy Policy from time to time. Any changes will be reflected on this page by updating the policy content.

We encourage you to review this page periodically so that you remain informed about how we collect, use, and protect personal information.

13. Contact SK Cookware

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.

Last Updated: September 2026