Return policy

Refund and Cancellation Policy (For Online Orders Only)


If you wish to cancel the order before dispatching, the order will be cancelled and the refund will be initiated.


The amount will reflect in your account within 5-6 working days.


For any refund related queries, please email us at sales@skcookware.com.




Cancellation by Customer


Once an order is placed, registered customers can use the "My Account" section and select the cancellation option.


Guest checkout customers can send a cancellation request to sales@skcookware.com.


Once the cancellation request is received, the order will be cancelled immediately, and we will initiate the process of refunding the amount to your account via the same payment mode you used to make the transaction.




Cancellation by SK Cookware


There may be certain orders that SK Cookware cannot accept, and therefore, we reserve the right, at our sole discretion, to refuse or cancel any order.


Some reasons may include:


  •  Limitations on quantity available for purchase


  •  Errors in pricing or product information


  •  Issues identified by our fraud avoidance department


  •  Any other issue identified by SK Cookware for not accepting the order


We also reserve the right to ask for additional information before accepting orders in certain cases.


We will notify you in case your order has been cancelled fully or partially, or if any additional information is required to process your order.




Need Help?


If you face any issues or need assistance, feel free to contact our Customer Support: